Information Services

Sub-segment	Main types of revenue	Customer profile	Highlights	KPIs

Data charges	• Fees primarily based on number of terminals taking our real time price and trading data	Service providers, such as Bloomberg and Thomson Reuters, that incorporate our data with other information and sell onto users	Introduction of direct billing and non-display tariff initiatives	Number of professional terminals taking group data 232,000 (93,000 London data; 139,000 italian data) (2010: 235,000)
Other information	• Fees vary based on nature of service provided, for example a licence fee is paid to gain access to the SEDOL securities numbering system	Our customers vary based on the service provided, including fund managers, traders, retail brokers and market makers	Acquisition by FTSE of the FXI Xinhua business providing indices for China (previously a joint venture)	Number of instruments contained in our SEDOL Masterfile 19 million (2010: 10 million)